The White Rock Theatre is an exciting place to work and we are always looking for talented and enthusiastic people to come and join us in a range of roles across different departments. We are extremely proud of our venue and enjoy working in an ever-changing environment with people who have true passion and drive. If you're looking to work in unique surroundings and drive your interests and ambitions forward, we may have just the job for you.
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Why work with us?
A career with White Rock Theatre is never dull, often challenging but at the same time fun and rewarding.
Working with the White Rock Theatre is popular with students as we offer a range of casual opportunities within hospitality, technical and marketing that can work around your studies.
Types of Roles
Providing an innovative dining, drinking and conference facilities with theatrical flair requires a range of friendly servers and ushers over a range of levels and employment types.
The approachable Ticket Office team provide excellent customer service while proactively selling tickets in this customer-facing role offering fun and flexibility.
Often the hidden function of a theatre, these heroes make the show happen from assisting with the ‘get-in’ to managing the sound and lighting.
The marketing and promotions teams ensure our customers know about the broad-range of incredible events within the venues' many spaces in this busy but exciting department.
Administration and Management
Off the stage, a gifted group of administrators, finance and management teams ensure the venues run smoothly.
Duty ManagerEmployment type: Full Time
Hours: Basic hours are 40 per week over five days out of 7, subject to variation to meet business requirements. Working hours will include evenings, weekends and Bank Holidays.
Work location: You will be based at White Rock Hastings and may be required to travel to and work at other HQT&H venues. Approved travel expenses will be reimbursed.
Purpose of the role: Theatre Duty Managers are responsible for the smooth and efficient day to day running of the Theatre operations as well as the identification and implementation of long term strategies for Front of House management development.
Our ideal candidate: Experienced in a customer service environment with a strong ability to exercise initiative, take personal responsibility and resolve issues independently. A positive, solution-focused attitude to work with excellent verbal and interpersonal and good written communication skills. A high level of IT literacy (MS Office). Good administrative skills with the ability to maintain systems and records. Basic knowledge of Health & safety and food safety with experience of implementing and monitoring safe working practices. Strong organisational, time management and prioritisation abilities working effectively under pressure and the flexibility to adapt quickly to demands. Flexibility concerning duties and working hours, which will include evenings and weekends.
For an informal discussion contact: Nadine Passley General Manager firstname.lastname@example.org 01424462282
Closing date: Friday 29th November 2019
How to apply: Complete an application form and provide a covering letter and send to email@example.com Tell us why you think you are suited to this role, why it interests you and how we’ll benefit from having you on board.
Full Job Description
Meet the team
We’re committed to training and developing our staff, preparing them for their next step in whichever direction that might be. Here’s the proof.
Jo joined our company in 2009 as a chaperone, but was soon gaining experience in front of house, as a dresser and in Youth Theatre as an assistant. Her passion for the venue and enthusiasm for creative learning didn’t go unnoticed and she went on to be Youth Theatre Lead Cover and then in 2016 became Creative Learning Manager.
Jo says: ' I feel very lucky to be in a job I love. My role is varied, exciting and extremely rewarding. I genuinely enjoy coming to work, how many people can hand on heart say that?!’
Rich started working at the theatre in 2011 and over the years has worked in several different roles in the theatre including front of house and ticket office. He then became the Marketing Officer before being promoted to Assistant Marketing Manager, promoting the theatre and the diverse programme of shows and events and is a highly regarded member of staff.
Rich says, ‘with being a performer myself, theatre and entertainment has always been close to my heart. I feel very lucky to have the privilege of working in such an exciting trade and can’t see myself working in any other industry’.
About HQ Theatres & Hospitality
The White Rock Theatre is one of 12 venues within HQ Theatres & Hospitality’s (HQT&H) current portfolio of regional theatres and concert halls. HQT&H currently manages 18 auditoria on behalf of local authorities, with capacities ranging from a 200 seat arts centre to a 2,400 seated/standing theatre. Last year HQT&H programmed a total of 2,354 shows which attracted attendances of over 1.5 million.
HQ Theatres & Hospitality (HQT&H), the UK’s second-largest venue operator, is a division of Qdos Entertainment Ltd, one of the largest entertainment Groups in Europe.
White Rock Theatre is committed to being an equal opportunities employer. The aim is to ensure that all employees are treated equally and are employed solely on the basis of their ability and potential to do the job, regardless of their race, colour, gender, sexuality, disability, age, religion or beliefs. Read modern slavery statement